Changelog
What's New at Nautical
Decline Fulfillments
Sellers and operators now decline fulfillments to remove unfulfillable order line items. This feature requires the "Manage fulfillments" permission.
Fulfillments must be declined before capturing payment against the order. When a fulfillment is declined, the order total is automatically adjusted to exclude the corresponding line items. However, shipping costs remain unchanged.
A new "Order Fulfillment Denied" email event and template has been added to update buyers when a order line items can't be fulfilled.
order_fulfillment_denied emailFollow the instructions to add an email template, utilizing the payload and sample template for the order fulfillment denied email.
🚧 Sep 7, 2023: Roll out to staging begins
🚀 Sep 14, 2023: Roll out to production begins