Marketplace configuration
A crucial aspect of building your marketplace involves configuring key controls that dictate its behavior. The marketplace configuration settings oversee the functionality and features across various aspects within the platform. Access the marketplace configuration page from the Settings area.
You must have the Manage marketplace permission granted through your permission group to configure a marketplace.
General
The General section handles configuring a marketplace's business details, orders, products, and custom field templates.
Business details
Use the Business details sub-section to define details about your company and global settings such as your company's primary timezone and currency.
| Field | Description |
|---|---|
| Business information | This consists of your company's name, address, and phone number. Ensure the values you input here match the information with your payment and tax providers. |
| Timezone | The primary timezone for the marketplace. This timezone standardizes dates and times stored across the marketplace. The default value is UTC. |
| Currency | Select the main currency your marketplace uses for operations. You can also select supported currencies. You may need to contact Nautical support to update this sub-section. |
Orders & Inventory
The following settings control various aspects of order processing and inventory management within the marketplace.
| Setting | Description |
|---|---|
| Sellers can accept backorders | Controls whether backorders are allowed in your marketplace. Turn on to allow sellers to continue to sell out-of-stock products on your marketplace based on configurable thresholds. Default setting is Off. |
| Allocate stock for draft orders | Controls whether the available inventory for a product or its variants should be deducted when a draft order is made. Default setting is On. |
| Validate stock upon order payment | Controls whether a product's availability is confirmed before processing a paid order for it. Default setting is Off. |
Products
The following settings control product catalog features.
| Setting | Description |
|---|---|
| Require product approvals | Controls whether seller products require approval before being visible to buyers. When turned on, newly added products or changes to existing ones enter an In Review state, awaiting approval by a marketplace operator. Default setting is Off. |
| Default weight unit | Controls the default unit displayed for a product's weight. Default is KG. |
| Default length unit | Controls the default unit displayed for a product's dimensions (length, width, and height). Default is CM. |
Custom fields templates
This sub-section configures how custom field templates appear and are managed in the marketplace.
Users & Permissions
The Users & Permissions section controls how staff members and permissions groups are assigned, handled, and managed across the marketplace.
Staff members
This sub-section lets you manage and invite the staff members in your marketplace.
Permission groups
This sub-section lets you view and handle access to permission groups with staff members.
Emails
The Emails section handles general email settings, email template configuration, and access to email logs.
Email settings
This sub-section configures the marketplace's general email settings.
| Field | Description |
|---|---|
| Email sender name | This is the name displayed in the From field for emails sent from your marketplace. Default value is your store's name. |
| Email address | This is the email address displayed in the From field for emails sent from your marketplace. Default value is trials@nauticalcommerce.com. You can contact Nautical support to change this. |
| Customer support email | This is the email address displayed in your store's home page. You have to use the Contact component to display this in the storefront. |
Email templates
This sub-section lets you edit and configure Nautical email templates.
Mail logs
This sub-section lets you view logs of all transaction emails sent to staff members and customers from the marketplace. Check out the docuentation for mail logs for more details.
Shipping
The Shipping section covers settings and configuration for shipping, order fulfillment, shipping rates, zones, and warehouses.
Shipping & Fulfillment
This sub-section lets you configure options for fulfillment, shipping rates, and locations. You can control how shipping is managed within your marketplace, ensuring alignment with your fulfillment strategy and accurate shipping options for buyers.
| Setting | Description |
|---|---|
| Marketplace fulfillment model | Specifies whether the marketplace or sellers fulfill orders, which also determines who accrues shipping revenue:
Hybrid. |
| Shipping options calculated by | Defines how shipping methods are determined and shown to customers for price-based shipping rates:
Seller Total. |
| Default country for shipping | Specifies the country where the marketplace's buyers are located. |
| Supported countries | Specifies the countries where the marketplace ships to. |
Zones & Rates
This sub-section enables you manage and edit shipping zones and rates. You can check out documentation on shipping zones to learn more about this.
Warehouses
This sub-section enables you manage and edit warehouses. You can check out documentation on warehouses to learn more about this.
Platform connectivity
The Platform connectivity section lets you manage every aspect of how your marketplace interacts with third-party services ranging from plugins to integrations.
Apps
This sub-section enables you configure third-party applications connected to your marketplace. You can also monitor custom apps created for your marketplace form here. To learn more, check out the documentation on apps and plugins.
Webhook jobs
This sub-section lets you create and monitor webhooks that are a part of a third-party integration. You can check out the documentation on managing webhooks to learn more about this.
Webhook event logs
This sub-section provides an overview of webhooks as they are created in real-time in line with actions within the marketplace.