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Fulfillment States

A fulfillment status is tracked on each order line item, as well as the order itself. Order line items are grouped by fulfillment status.

Order status

The order fulfillment status indicates the stage of order fulfillment. There are four main statuses related to fulfillments:

StatusDescription
UnfulfilledNo fulfillments exist or all are canceled.
Partially FulfilledSome fulfillments are done.
FulfilledAll order line items are fulfilled.
CancelledOrder and its fulfillments are canceled.

Fulfillment status

In addition to the order status, each fulfillment logged against an order has its own state.

StatusDescription
FulfilledThe order line items have been fulfilled.
CancelledThe fulfillment has been cancelled. Order line items return to the Unfulfilled state to be fulfilled at a later time.
ReturnedThe order line items have been returned.
DeclinedThe order line items have been declined. For example if the stock for an order line item cannot be fulfilled, it is removed from the order total.

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